Privacy Policy
Last modified: August 2, 2025
This Privacy Statement applies to information collected, used, shared, or otherwise processed by Kseworks.com (referred to herein as "Kseworks," "we," "us," or "our") that identifies, relates to, describes, or otherwise is associated with an individual (individually and collectively, "you" and "your"). We value your data protection rights.
By visiting and using this website or any of the services listed above, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy to this website and revising the effective date. You should review the Privacy Policy periodically to be aware of any changes. Your continued use of this website and our services after any changes to the Privacy Policy constitutes your consent to such changes.
Personal Information We Collect
"Personal Information" is information that can directly or indirectly identify you. The personal information we may collect depends on your interactions with us and our website. When you create an account or participate in a promotion, we may collect registration information such as your name, physical address, email address, username, and password. When you request information, contact customer service, or purchase, return, or exchange products or services, we may collect your name, mailing address, phone number, and payment information. We may also collect commercial information related to your use of our products and services, such as product reviews and sweepstakes or contest entries.
We also collect information about your website usage, including browsing or search behavior and your interactions with the website, emails, or advertisements. When you visit the website, data related to your device may be recorded, such as browser type and version, operating system, IP address, date and time of visit, length of visit, pages visited, and other websites visited through links from Kseworks.
When you contact us, we may store the content of your correspondence, such as emails or other forms of communication (only if we are the recipient). This information is collected and processed to provide you with a smoother shopping experience, optimize our services, and ensure the smooth completion of transactions.
How We Obtain Your Personal Information
We may obtain and combine personal information from various sources, including third-party sources, through various types of technologies and devices.
From You. We may obtain personal information from you or your actions, whether you provide personal information to us (i) during the account creation process, (ii) when making a purchase or requesting customer service, and/or (iii) when participating in other features (such as receiving direct marketing, leaving a review, or entering a sweepstakes).
Through the use of certain online technologies. We collect information from our websites through various technologies, such as cookies, pixels, tags, software development kits, application programming interfaces, and web beacons.
From Other Kseworks Companies. If you have previously shared your personal information with other Kseworks affiliates and/or subsidiaries, we may obtain your personal information from them.
From Third-Party Sources. We may obtain your information from third-party sources, such as publicly available websites, service providers, and partners.
How We Use Your Personal Information
To provide you with our services and full range of features, we and our service providers may collect and use your personal information for the following purposes:
To provide you with the products and services you request, view, and engage with on our website;
To complete your transactions on our website, including billing information, receipt information, and shipping information;
To fulfill customer service requests, including returns, exchanges, repairs, and warranty claims;
To communicate with you about your customer account and your transactions with us, and to send you information about features or changes to our website policies;
To send you personalized reminders, offers, and promotions about our products and services via email, including emails about abandoned shopping carts;
To personalize website content, including product recommendations;
To operate, understand, optimize, develop, or improve our website, products, services, and operations, including through the use of customer research and analytics tools;
To detect, investigate, and prevent potential violations of our policies, security issues, or fraudulent or illegal activity;
To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against legal claims;
To assess your eligibility for employment at Kseworks (only if you submit an employment application or similar request to us);
To notify you of product recalls or safety issues; Linking your different devices to save your preferences, analyze your use of our websites, provide you with interest-based advertising, and deliver customized ads across multiple devices.
How We Disclose Your Personal Information
In certain circumstances, we may share your personal information to meet legal obligations, for internal administrative purposes, or to provide you with better service. For example, we may disclose your information to comply with applicable laws, regulatory requirements, or in response to lawful requests, court orders, and legal process, including national security or law enforcement requirements. We may also share information in urgent circumstances to protect the safety of our employees or anyone else. Additionally, we may use or disclose your personal information to protect and defend our rights and property or those of third parties.
Within Kseworks, we may combine the information you provide with information collected from other parts of our business, such as purchases or repair transactions on our website. If you apply for a position, we may also provide your data to other Kseworks companies. Under such joint processing, the company in question is responsible for processing the data for its own business operations and remains responsible for the personal information processed jointly with the other company. As our client, this means that the Kseworks entity responsible for contacting you will process your data and respond to your request. If you have any questions, please contact team@kseworks.com.
In some cases, you may share personal information with third parties through website functionality. When you use such functionality, you consent to the sharing of your data and are subject to the third party's privacy policy. We cannot control the third party's use of your information and are not responsible for their actions. Please review the relevant privacy policy to learn how third parties handle your personal information.
In addition, we use third-party service providers to display advertisements on the Internet. These advertising service providers may collect information about your visits to the website, your interactions with our products and services, and your visits to other websites. This information does not typically include your name or address but may include browser and device-related data.
When you post product reviews, upload images, or share content on third-party websites, we may use this information on our own websites or on third-party websites. Please note that we do not control the use of this information on third-party websites and are not responsible for their actions.
We may also use third-party service providers to use personal information on our behalf. These service providers are prohibited from using the information for their own purposes unless permitted by law. Finally, if all or a portion of our assets are transferred to a third party (for example, in the event of a merger, acquisition, or debt restructuring), your personal information may be transferred with it.
International Privacy Rights
According to hong kong data protection law,some international users may have specific privacy rights. The specific rights that apply depend on your place of residence and the relevant laws. Generally, you may have the following rights:
You have the right to access our personal information. It's important to note that most of the information is disclosed in this Privacy Policy so you can understand what data we collect, how we process it, and with whom we may share it. In some cases, you may also have access to specific pieces of personal information related to you or your account.
You have the right to correct inaccurate or incomplete information we collect. If you discover that the information is incorrect, you can request that we correct it.
You have the right to request the deletion of your personal information. Under applicable law, in some cases, even if you request deletion, we may still retain some of your data due to legal obligations or other legitimate grounds.
You have the right to restrict the processing of your personal information. If we process your information based on legitimate interests, you may request the restriction of processing under certain circumstances.
You have the right to object to the processing of your information. In some cases, you may object to the processing of your data based on legitimate interests or the public interest. For direct marketing purposes, you can object to such processing at any time by using the unsubscribe link in our communications or by changing your account settings.
You have the right to data portability. If you wish to request a copy of specific personal information we have collected, we will provide it to you in a format that is easily accessible and usable.
You have the right to lodge a complaint with the relevant data protection supervisory authority to assert your data privacy rights.
We generally process information based on Kseworks' legitimate interest in providing you with features or services. Where appropriate, we may also rely on other legal bases, such as your explicit consent for certain types of data processing. If you have consented to specific data processing, you have the right to withdraw that consent at any time. Withdrawing consent will not affect our lawful use of your personal information prior to your withdrawal.
How Long We Retain Your Personal Information
We will retain your personal information: (a) for as long as necessary to provide you with the features and services described in this Privacy Policy; (b) for as long as reasonably necessary to further our legitimate interests; or (c) for as long as required by law. For example, to defend or establish legal claims and legal obligations (e.g., tax laws or accountability principles, which require us to demonstrate that our processing complies with applicable data protection laws).
How We Keep Your Personal Information Secure
We may use the personal information we collect to generate de-identified data that cannot reasonably be used to identify you. Kseworks may maintain and use de-identified data without attempting to re-identify it and contractually require recipients of such data to do the same. Furthermore, we have implemented commercially reasonable physical, organizational, contractual, and technical security measures to protect your personal information and other information from loss or theft, unauthorized collection, use, and disclosure.
Despite the aforementioned measures, no method of information transmission or storage is 100% secure or error-free, so we regret that we cannot guarantee absolute security. You must also do your part to keep your credentials secure.
Cookies
a. Strictly Necessary Cookies
Like many commercial websites, we use cookies to collect information automatically through electronic means. Cookies are text files placed on your computer that collect standard internet log information and visitor behavior information. Most websites, including ours, cannot function properly without certain cookies. They enable us to prevent crashes, display information, fix errors, and ensure the security of our website (and your account). These types of cookies are generally referred to as "strictly necessary" cookies. Because our website requires them to function, we don't offer the ability to opt out of these cookies. However, you can delete them using your browser settings. Please keep in mind that this may prevent you from using certain features on our website.
b. Functionality Cookies
Some cookies provide important services but are not strictly necessary for our website to function properly. These cookies use information about your interactions with us so that we can recommend Kseworks products and special offers. If your shopping experience is interrupted, they remember where you left off. These reminders may be sent to you via email, social media, or when you browse other websites or other devices. We think these cookies are useful and make shopping with us easier. However, you may not agree. If so, you can use the opt-out tools we place on our e-commerce sites to tell us not to use certain cookies. These options vary by geographic region.
Children's Privacy
We do not knowingly collect, store, or use personal information from children under the age of 18. No one under the age of 18 should use our website without the supervision of a responsible adult. We will never request personal information from children under the age of 18 without verifiable parental consent. If we discover that a child under 18 has sent personal information without prior parental consent, we will delete that information from our records.
Links to Third-Party Websites
When we provide links to other websites on our website, this is for the benefit of our users and should be considered a courtesy. Some of the pages we link to, and the pages that link back to our website, are not under our control. In this case, we are not responsible for the content of those pages or their compliance with applicable data protection regulations. We recommend that you carefully review the privacy statements of these third parties to understand how your personal information is stored, used, or shared.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: team@kseworks.com